If your luggage has been damaged whilst travelling, it’s time to speak to klockmann. The competent personnel can help you straight away! They have many spare parts for the Rimowa, Samsonite and Titan brands in stock, so that it may even be possible for the damaged luggage to be repaired on the spot. If spare parts have to be ordered, they can loan you a replacement suitcase. And if your luggage is damaged beyond economical repair, an appropriate assessment will be provided and, where possible, a new item of luggage, of equivalent value, will be issued.

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